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Welcome to HSConnect, should you need technical support assistance please contact us during our business hours of 7:00 a.m.-6:00 p.m CST., Monday through Friday. The Help Desk may be unavailable Fridays between 2:00 p.m. - 3:00 p.m. CST. 1-866-952-7596 or email

Due to the current winter storm, the states listed below have issued state and local emergencies for several counties. Please allow access to Medicare services for customers in impacted areas. We will provide additional updates as received. The declarations will remain effective until further notice. If we do not receive further notification, declarations will expire 30 days from the issue date. For more information read the following notices:

Alabama Provider Notice- State of Emergency issued 1/16/2018. CANCELLED 1/23/2018.
North Carolina Provider Notice- State of Emergency issued 1/16/2018, ends 1/18/2018



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The HSConnect portal allows participating providers access to customer information with more efficient tools, so you, the provider, can focus on patient care.